Grubhub Reviews
(Rated by 1965 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Venmo
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
$OFFGREAT OFFER
GREAT OFFER
Overall Rating
4.3
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Customer Service4.4
- Good Value4.2
- Shipping & Delivery4.0
- Return Policy4.5
Recent Customer Reviews (12)
Erssike Lévai
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Michael Duerr
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Emmanuelle Labbé
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Kai Humphries
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Peter Herzog
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Jacqueline Oloughlin
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Isaac Summers
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Bente Jepsen
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Carl Lauritsen
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Ellis Patel
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Grubhub Pricing
Delivery Fees
$1 - $12
Delivery Fees (most restaurants)
$2 - $5
Minimum Order Amount
$10
Minimum Order Charge
$2
Marketing Fees Basic Plan
5%
Marketing Fees Plus Plan
10%
Marketing Fees Premium Plan
15%
Grubhub Delivery
10%
Processing Fee
3.05% + 30¢
Driver Earnings
up to $25 per hour
Payment Methods
Accepted Payment Options:
Prices for items on Grubhub.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Venmo
Payment Process
- Payments can be made online during the checkout process.
- For Grubhub credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Grubhub Pros & Cons
Pros
1
Flexible Schedule: Drivers can set their own hours, allowing for a work-life balance that suits individual needs.
2
Quick Payments: Grubhub offers prompt payment via direct deposit, typically on a weekly basis, with options for Instant Pay for immediate access to earnings.
3
Choice of Orders: Drivers have the autonomy to accept or decline orders based on distance, pay, and convenience.
4
Potential for High Earnings: With tips and bonuses, drivers can earn up to $25 per hour, depending on the volume of orders and peak times.
5
No Vehicle Requirement: Grubhub allows drivers to use a provided vehicle if they do not have one, making it accessible for more individuals.
CONS
1
Long Wait Times: Many drivers report significant delays at restaurants, often waiting 30 minutes or more for orders to be ready.
2
Independent Contractor Status: Drivers are classified as independent contractors, meaning they are responsible for their own expenses, taxes, and benefits.
3
Order Management Issues: The app can be clunky and difficult to navigate, with strict policies regarding acceptance rates and scheduled blocks that may limit flexibility.
4
Customer Issues: Drivers sometimes face challenges with customers who do not tip or cancel orders after they have been accepted.
5
Geographic Limitations: Drivers are often restricted to specific zones, making it difficult to pick up orders outside their designated area.
Grubhub Features and Benefits
Features
Wide Selection of Restaurants
Offers a vast selection of restaurants, allowing customers to easily find a meal they love.
Simple Ordering Process
Straightforward process enabling customers to place an order quickly and securely.
Real-Time Order Tracking
Allows customers to track their order in real-time, knowing exactly when their food will arrive.
Multiple Payment Options
Accepts various payment methods including credit cards, debit cards, PayPal, and Apple Pay.
Grubhub+ Membership Program
Offers exclusive rewards for the most loyal diners.
Preorder Option
Allows customers to schedule an order up to 4 days in advance.
Perks Program
Features hundreds of dollars in deals.
Powerful Marketing Tools and POS Integrations for Restaurants
Provides powerful marketing tools, POS integrations, and flexible delivery solutions for restaurants.
Flexible Schedule
Drivers can set their own hours, allowing for a work-life balance that suits individual needs.
Quick Payments
Offers prompt payment via direct deposit typically on a weekly basis, with Instant Pay for immediate access to earnings.
Choice of Orders
Drivers have the autonomy to accept or decline orders based on distance, pay, and convenience.
Potential for High Earnings
With tips and bonuses, drivers can earn up to $25 per hour depending on volume of orders and peak times.
No Vehicle Requirement
Allows drivers to use a provided vehicle if they do not have one, making it accessible for more individuals.
On-time Delivery Guarantee
If food arrives late, customers get $5 off their next order.
Lowest Price Guarantee
If a lower price is found elsewhere, Grubhub gives the difference plus $5 off the next order.
Plus Plan
Provides more exposure starting at 10%.
Premium Plan
Offers additional promotional tools starting at 15%.
Self Delivery
No delivery fees if using own drivers.
Grubhub Delivery
Utilizing Grubhub's drivers for a flat fee starting at 10%.